Culture Archives | mademyday

524
6 minutes

What makes CX hard to measure and what you can do to improve it.

The discussion about the best way to evaluate and improve CX values has gained momentum, yet many businesses are still not sure if it is all just a well crafted spiel. This is not to say...

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797
7 minutes

There’s Work From Home and ‘forced’ to Work From Home.

Are we geared for changes we never quite planned for? The world is in the grip of an unprecedented crisis and the universal challenge is to stay home and stay safe, in the interest of personal...

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659
4 minutes

Stay relevant: Keep learning your whole life

Posted on January 10, 2020January 10, 2020
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Editor

Always be learning and you will stay relevant your whole life long. The good thing about learning, is you can find the opportunities to learn anywhere. You just need to be willing to recognize...

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411
5 minutes

Making the most of Generation Y

Posted on November 23, 2019November 23, 2019
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Editor

Life, after IT, has changed a few gears and people have adapted to the new pace. We live differently than we did a decade ago. We feel empowered with information and accept that technology is...

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782
4 minutes

No more cliches and jargon—better CX needs clear conversation

Posted on September 23, 2019September 23, 2019
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Editor

We’ve learned to accept that change is inevitable. But life today is more transformed than changed. The mobile phone may have changed our lives, but digitization and the smart phone...

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884
5 minutes

The data adds up, business needs to be people-centric.

Business is about people. Be they customers, employees, vendors, stakeholders, or investors. They’re all people, whose lives have become increasingly technology-driven, changing the way...

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What makes CX hard to measure and what you can do to improve it.

There’s Work From Home and ‘forced’ to Work From Home.

Stay relevant: Keep learning your whole life

Making the most of Generation Y

No more cliches and jargon—better CX needs clear conversation

The data adds up, business needs to be people-centric.

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