There’s Work From Home and ‘forced’ to Work From Home.
Are we geared for changes we never quite planned for? The world is in the grip of an unprecedented crisis and the universal challenge is to stay home and stay…
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Stay relevant: Keep learning your whole life
Always be learning and you will stay relevant your whole life long. The good thing about learning, is you can find the opportunities to learn anywhere. You just need to be…
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Making the most of Generation Y
Life, after IT, has changed a few gears and people have adapted to the new pace. We live differently than we did a decade ago. We feel empowered with information…
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No more cliches and jargon—better CX needs clear conversation
We’ve learned to accept that change is inevitable. But life today is more transformed than changed. The mobile phone may have changed our lives, but digitization and the smart phone practically transformed…
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The data adds up, business needs to be people-centric.
Business is about people. Be they customers, employees, vendors, stakeholders, or investors. They’re all people, whose lives have become increasingly technology-driven, changing the way they live, work, and relate. The business landscape too…
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Acquisition, retention and the virtuous cycle of business.
People rely on rising numbers to reflect the growth of business. So an increase in customers or sales translates into growth. This makes acquisition a significant factor for growth. However,…
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