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Best examples of customer service agent training case study
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  • 1.1K
  • 4 min
  • empowerment
  • hiring

How training saves the day, every day

  • Posted on March 26, 2018March 25, 2019
  • No comments
  • Editor
It’s a fair question to have when you read an article about customer service training and wonder if you could work magic by applying those ideas to your business. When you look at the businesses…
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Hiring Right
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  • 827
  • 3 min
  • hiring

Meet higher expectations with better hires.

  • Posted on September 28, 2017January 23, 2018
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  • Editor
As a business, it’s worth thinking about what you do beyond just selling your customers an amazing product. Taking a granular look at things, you notice that it’s your agents who talk to…
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Made My Day
A positive space for everything customer service. We aim to bring brands and customers closer together with best practices and great customer stories from around the world.
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