To acquire new customers, listen to old customers
Every business needs to increase its customer base to survive and grow—which is why customer acquisition is often the focus of marketing...
Posts by tag
customer emotions
3 posts
Make good impressions last by putting customers first.
First impressions are made in a flash, and can last a lifetime. So, what's the best way for a business to make an enduring good impression?
Connect with people emotionally.
Be...
Understand emotions for better CX success.
Even as we were all busy with our lives and living in the new millennium, the pandemic brought it all to a screeching halt. Across the globe, people in different communities, cultures,...